Talking about chat bots at Ride the Lightning vol. 24

At the AQ Tokyo office, we run an event series called Ride the Lightning.

AFAIK, RTL is the only regular meetup in Tokyo that brings together not only Japanese and English audiences but also designers and developers.

In this edition, we even hadĀ an all-female speaker line-up šŸ˜‰Ā I teamed up with MarionĀ to give a 30min talk about chat bots and AI and that kind of thing. As always, an excellent turnout and conversation.

Tonight was all about chat bots at AQ. For Ride the Lightning vol. 24, we welcomed the Subot team to share their learned dos and donts of designing a helpful and humane chatbot . Then AQ’s own Marion and Tomomi introduced some recent advances in bot technology, the best examples weā€™ve seen in the wild, and a few thoughts on what it means to design one.

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A workshop on user research at the Intrapreneurship Conference

I had the opportunity to give aĀ 80 minute talk to a wonderfully engaged audience at theĀ Intrapreneurship Conference, organized at Numa.

Asking your own questions and knowing how to find answers are key to reducing uncertainty as you build out ideas. In this session on user experience research, weā€™ll talk about different ways to get actionable insights on user behaviors, needs and motivations. Iā€™ll share my triumphs and failures working with research and product teams of all sizes, and weā€™ll go through activities to learn how to design a qualitative research project.

It was my first talk to a non-practitioner crowd.Ā To get across the messageĀ that the key to effectiveĀ user research is to ask the right questions, I chose that (rather than interview techniques and methodologies) the focus of the interactive segment of the talk.

The audience first paired up and interviewed each other about apps that they’d stopped using. Afterwards, we workshopped different ways to build hypotheses, frame questions, and carry out research. People were very energized and so was I, with a vibrant feeling ofĀ I-can-do-this-and-this-is-really-goodĀ in the air!

Event report: UX Jam New Year Resolution in Tokyo

The UX design meetupĀ scene in Tokyo has grown and diversified in the last two years, and it’s been interesting to see the differentĀ range of faces that join in on the festivities.

UX Jam, a regular event series from the online magazineĀ UX Milk, is the new kid on the block. Their last event was “UX Jam New Year Resolution” andĀ I gave a short talk on three topics I want to explore in 2016.

  1. Building distributed teams that cross timezones, languages
  2. Riding the wave of design sprints to come
  3. Exploring the role of a UX designer beyond product and even digital